FULTON'S CRAB HOUSE REVIEWS

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Name: Kristen
Reviewing: Fulton's Crab House
Location: Downtown Disney
Stars:
Value for the money: Excellent
Quality of the food: Excellent
Review:  The Fulton Crab House is our favorite place to eat in Disney. We travel to Disney an average of twice a year and every time we go, we make it a point to visit this incredible establishment at least twice while we're there. The food is nothing short of spectacular, the wait staff is always charming and helpful and for the quality of food and service, it is well worth the price.

I was genuinely surprised to read negative reviews for this restaurant. I've been there 12-15 times and have never once had a problem. The only time I ever waited long to be seated was on a Saturday night on a holiday weekend and we didn't have a reservation or priority seating.

Don't be afraid to try this fantastic restaurant. It would be a shame to miss it. I send all of my friends and family there when they are in Disney and they all have had great things to say about it as well. Try the Lobster Bisque...it's the best I've EVER had!!
 

Name: Bill
Reviewing: Fulton's Crab House
Location: Downtown Disney
Stars:
Value for the money: Excellent
Quality of the food: Excellent
Review:  While visiting some friends in the Disney area, my wife and I had decided to have a nice night out and go to Fulton’s for dinner. I have to admit that the prices were a little shocking, but we were on vacation and went for broke. I have to say that our night at Fulton’s was without a doubt the best dining experience of my life. We had reservations so we were seated as soon as we walked in the door, and the waiter was very nice and prompt. I ordered the Australian crab claws and New England clam chowder, The best Chowder I have ever had, and I go to Boston quite alot, beats Boston hands down. The crab claws were so sweet and tender I had to add no butter. In a nut shell I have to say by far the best meal I have ever had in my life, and worth every Penny.
 

Name: Lisa
Reviewing: Fulton's Crab House
Location: Downtown Disney
Stars:
Value for the money: Poor
Quality of the food: Poor
Review:  My husband and I first tried to eat at Cap'n Jacks also in Downtown Disney but we decided to leave once we were seated and the area smelled of garbage. We went to Fulton's thinking they were about the same price point as it was indicated in the Downtown Disney Brochure (both Cap'n Jacks and Fulton's were noted with the $$ sign). We were seated very quickly at Fulton's and the atmosphere was very nice. The waiter was prompt (Wayne) but that is where the good experience ends. We waited for quite some time for our drinks (bottled beer) and salad. We struggled with what to chose for our entree since we were a bit surprised with the prices. Once we decided no big deal, lets get what we want, we ordered anxiously awaiting our food. The wait for our dinner was extraordinarily long. The waiter came by at one point to say that the kitchen got "backed up"; which is usually a cop out for he failed to put the order in immediately after taking it. Once the food arrived I was shocked to find that the taste was lacking in every way. I ordered the grilled shrimp w/ lobster ravioli and my husband got the Grouper. Both were tasteless, even with the sauces. Bottom line- if you are not used to having good food go here- if you expect a memorable, good meal for the price, don't go here.
 

Name: Michelle
Reviewing: Fulton's Crab House
Location: Downtown Disney
Stars:
Value for the money: Good
Quality of the food: Excellent
Review:  This is my family's favorite restaurant to visit when we come to Disney.  We have been here numerous times, and are never disappointed!  The food is always beyond our expectations, and the service has always been good.
 

Name: Peggy
Reviewing: Fulton's Crab House
Location: Downtown Disney
Stars:
Value for the money: Excellent
Quality of the food: Excellent
Review:  Myself, my husband and a friend of ours celebrated our Disney Marathon day by treating ourselves to Fulton's Crab House for dinner.  It really completed an already perfect day.  The wait time was minimal, the server was excellent and courteous (Carl R), and the food was out of this world.  We had the Alaskan King crab legs and a host of other foods and desert (creme brulee).  We had so much fun there and enjoyed the food so much ,we plan on running the marathon again next year so we can go back and celebrate there again.  I'm sorry some people did not get to experience the same feeling we did.  I say go back and give them another chance.  Treat yourself to a fine restaurant and don't miss this Florida treasure.

 

Name: Emily
Reviewing: Fulton's Crab House
Location: Downtown Disney
Stars:
Value for the money: Fair
Quality of the food: Fair
Review: I had dined here previously and the experience was very good and that is why I recommended to the other 8 people to eat there.  This dining experience was greatly overshadowed by the poor attitude of the staff. We visited this restaurant and I was so disappointed in the way our party was treated by the staff that upon returning home, I felt compelled to post this.  Prior to being seated for dinner we chose to sit on the deck of the boat and order drinks.  The service was slow and poor. The waiter took our drink order and presumed that it was to be one bill.  After a lengthy wait, we were told our table was ready.  We were being escorted upstairs. Firstly, the waiter followed us to make sure that the drink bill was paid prior to us going to eat.  We indicated that we would simply add the drink bill to our food bill. A discussion ensued and it was finally determined that the drink bill would be added to the dinner bill. Secondly, after an hour and a half wait we were finally told our table was ready.  We were escorted upstairs and found out that our table was still not ready.  We once again were told to wait while the table was set.  With 7 adults and 2 children (ages 5 and 9), we had a variety of meals. These in themselves were filling.  During the evening the waiter who had previously served us drinks appeared to clarify the drink bill.  We indicated to him who would be paying for what and he left.  The waiter who served us came out with a bill and once again questioned us as to who had ordered what drinks.  We once again had to clarify who had ordered what.  During the evening, a manager had come to the third floor -- and the waiter got into a discussion with the manager -- right in front of us.  I later learned that he had been discussing our situation with him. He indicated that the waiter was not in any way co-operative with him in determining who should pay for what.  It is unfortunate that with large groups, a gratuity is automatically included. I would not have left a gratuity at all after the poor quality of service.  By now, with everything that had happened, the evening was marred. I would not even accept this treatment from a fast food place much less from a $40 a plate establishment.  Atmosphere Review:  We were seated on the third floor in one of the private function rooms which was a nice arrangement for a party of 9 but any atmosphere or ambiance --at least, in that section of the restaurant--was not particularly noteworthy or evident.
 

Name: Martin
Reviewing: Fulton's Crab House
Location: Downtown Disney
Stars:
Value for the money: Good
Quality of the food: Excellent
Review: We had a wonderful meal in Fulton's Crab House. The seafood was fresh, served with a smile and very tasty. The boat is very authentic and a wonder
for children. The staff in the main are very friendly and helpful, the major question mark is when you are trying to get a seat, we wondered around for 15mins before we were asked if we wanted a table or drink, it seemed a bit disorganized staff wise but if you can accept this part and understand how busy the whole place is you are in for a treat!
 

Name: Sheryl
Reviewing: Fulton's Crab House
Location: Downtown Disney
Stars:
Value for the money: Poor
Quality of the food: Poor
Review: I couldn't review the taste of the food at this restaurant.  I was traveling on business and ventured into the Fulton's Crab House expecting to have a great crab dinner on my visit to Downtown Disney in Orlando.  I approached the hostess stand and asked for a table for one.  I told them I would prefer a table on the back deck outside.  The hostess told me to go on out and pick a table.  I did.  The view was great.  I waited.  There were several tables full on the patio and several servers were busy going to and from the inside, taking orders and serving drinks and chit chatting with customers.  I waited.  Three additional tables were seated and served drinks and appetizers as I waited for 35 minutes to be greeted or acknowledged.  I left Fulton's Crab House and told the hostess on my way out that even as a single person traveling on business I was a good tipper and just as deserving of service as a table for four.

Name: Mark
Reviewing: Fulton's Crab House
Location: Downtown Disney
Review:  Neat idea, average food: The service here was the major downfall. We were seated promptly with menus for lunch on a slow day and over ten minutes elapsed before we were attended to. We did bring this to the manager's attention & they generously solved our problem, so a big plus there. The flounder sandwich was ok. My wife had the shrimp/crab club sandwich, which was nearly all bread. Average food. Poor wait staff. Above average management's handling of the problem, it was rectified. This place could be something really special if they can all get on the same page. A paddlewheel restaurant docked.

Name: Jennifer
Reviewing: Fulton's Crab House
Location: Downtown Disney
Stars:
Value for the money: Excellent
Quality of the food: Excellent
Review: We recently ate at the Fulton Crab house.  I was a little worried because I had heard good and bad things about Fulton's.  We originally had a 5:00 reservation and we decided that we would rather 6:00pm and we called up -- no problem.  We arrived and were immediately seated.  We ordered drinks and appetizers.  Our food and everything was wonderful.  I have to recommend ordering the crab claws -- they were amazing!  Very sweet and delightful!  Everything seemed very fresh!  We really enjoyed the overall
experience.  I used to dine as a child when it was still the Empress Lilly Character Breakfast!  I love the boat and it is very authentic serving seafood in it.

A+++++ for food, experience and friendliness!

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